Contact

Corrections, questions, press and partnership enquiries.

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Modern home exterior with an air-source heat pump outdoor unit beside the garage

We read everything that arrives and reply to legitimate enquiries. Please use the right lane so your message reaches the right person quickly.

Corrections

Found a wrong specification, an outdated price, a dead link or a broken tool? This is the message we most want to receive. Include the page URL, the specific figure you believe is wrong, and a source if you have one. Corrections with a source get handled first.

Questions about a review

If you are choosing between two systems and our coverage did not settle it, tell us the two models, your climate and whether you have usable ductwork. We cannot give you a Manual J load calculation or act as your contractor, but we can point you to the data that separates the two.

Manufacturers and PR

We are happy to receive specification sheets, submittal data, warranty documents and launch information — that material genuinely improves our coverage. We do not accept paid placements, sponsored reviews, link insertions or pre-publication review of copy. Please do not ask; the answer is in our editorial policy.

Press and partnerships

For citations, data requests or syndication enquiries, get in touch with a short outline of what you need and your deadline.

How to reach us

Use the contact form below if one is installed on this page, or email the address published in the site footer. We aim to respond within three business days.

Please note: we cannot recommend a specific contractor, diagnose a fault in your existing system, or provide sizing that a licensed installer must do on site.